Payment Policy 

Effective Date: January 17, 2025

This Payment Policy outlines the terms and conditions for all purchases made from Imagetixo (imagetixo.com). By placing an order with us, you agree to comply with this Payment Policy, as well as our Terms and Conditions, Sales Policy, and Privacy Policy. We strive to provide a seamless and secure payment experience for all our customers. Please read this policy carefully before making a purchase.

1. Accepted Payment Methods

Imagetixo accepts a variety of payment methods to provide flexibility and convenience for our customers. The following payment options are currently available:

  • Major Credit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.

  • Debit Cards: We accept debit cards that carry the Visa or MasterCard logo.

  • PayPal: Customers can use their PayPal accounts to make purchases securely.

  • Apple Pay: We accept Apple Pay for customers using Apple devices.

  • Google Pay: Customers using Android devices can make payments via Google Pay.

  • Other Electronic Payment Methods: We may add or remove specific payment methods from time to time; all currently supported methods will be clearly displayed on the checkout page.

  • Gift Cards: Imagetixo gift cards or e-gift cards can be used toward eligible purchases on our website.

Please note that payment methods may vary based on your location and the specific products you are purchasing. We will ensure the most up-to-date list of payment options is displayed at the checkout page.

2. Payment Processing

  • Secure Payment Gateway: All payments are processed through a secure payment gateway to protect your financial information. We use industry-standard encryption technologies to ensure the confidentiality and security of your payment data.

  • Third-Party Payment Processors: We work with trusted third-party payment processors to handle transactions securely. We do not directly store your full credit card or payment information on our servers. These payment processors have their own privacy policies, which you should review when using their services.

  • Payment Authorization: By placing an order, you authorize Imagetixo to charge your chosen payment method for the full amount of your purchase, including applicable taxes and shipping fees. We may seek pre-authorization for the total amount of your order prior to finalizing your purchase.

  • Order Confirmation: Upon successful processing of your payment, you will receive an order confirmation email with details of your purchase. This email confirms that we have received your order and payment. However, this confirmation does not constitute acceptance of your order; acceptance occurs when the product is shipped.

  • Payment Failures: If your payment fails to process for any reason, you will be notified, and you may need to use an alternative payment method. We are not responsible for payment issues caused by your financial institution or other third-party payment providers.

3. Pricing and Currency

  • Pricing Accuracy: We strive to ensure all prices displayed on our website are accurate. However, errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel the order or contact you to confirm the correct price before processing your payment. If you do not wish to proceed with the order at the correct price, we will provide a full refund.

  • Price Changes: Prices of products are subject to change without notice. The price listed at the time of purchase is the price you agree to pay.

  • Currency: All prices are displayed in United States Dollars (USD) unless otherwise stated on our website.

4. Taxes and Fees

  • Sales Tax: We are required to collect applicable sales tax based on your shipping address. The exact amount of sales tax will be calculated and displayed at the checkout page before you finalize your order.

  • Shipping Fees: Shipping fees are calculated based on various factors, including your shipping destination, package weight, and selected shipping option. Shipping costs will be clearly displayed at the checkout page.

  • International Fees: For international orders, you may be subject to import duties, taxes, customs fees, and other charges. You are solely responsible for these additional costs. We recommend checking with your local customs office for details on any applicable fees.

5. Order Cancellations and Refunds

  • Cancellation Before Shipping: If you wish to cancel an order before it has been shipped, please contact our customer service team immediately. We will do our best to accommodate your request, but please note that we cannot guarantee cancellation if the order has already entered the fulfillment process.

  • Refund Process: Refunds will be processed for cancelled orders, returned products that meet our return policy criteria, or products that are no longer available, or for pricing errors. Refunds will be issued to the original method of payment. It may take several business days for your refund to appear on your bank or credit card statement, depending on your financial institution.

  • Partial Refunds: In some instances, we may need to provide a partial refund; this might be the result of products not meeting our return policy criteria.

  • Shipping Fee Refunds: Shipping fees are non-refundable unless the return is due to an error on our part (e.g., shipping a wrong or defective item).

6. Gift Cards

  • Redemption: Imagetixo gift cards or e-gift cards can be redeemed for eligible products on our website.

  • Non-Refundable: Gift cards are not refundable and cannot be redeemed for cash.

  • Expiration: Gift cards may have expiration dates; these will be stated on the gift card itself.

  • Combination with other payment methods: You can use gift cards in combination with other payment methods if the value of the gift card is less than the total order cost.

7. Payment Security

  • Secure Transactions: We use industry-standard security measures to ensure the security of your payment information. This includes SSL (Secure Socket Layer) encryption, PCI compliance, and secure payment processing protocols.

  • Fraud Prevention: We employ various fraud prevention measures to protect our customers and our business. We reserve the right to refuse any order that we suspect to be fraudulent or unauthorized.

  • Data Protection: We are committed to protecting your personal data. For more details about how we protect your data, please see our Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Payment Policy, please contact our customer support team: